Analysis of the website
"Zolucky.com"

Bad trust score : you should be wary

12 Reviews


  • mgr 04/20/2020 at 04:04 AM

    Rating:

    Sent me an item that was a mistake. Would not give me an address to send for a return and would only give me a Chinese address and said I would also pay Chinese Customs. A total fraud. Do Not Buy from This company

    Reply
  • loz 04/26/2020 at 12:52 PM

    Rating:

    Stay away from... a total scam. They keep changing their name when the reviews are so bad and they're losing money. This is a Chinese company the clothing is inferior, linen is not linen. Don't ask for
    a refund they offer you a percentage only.

    Reply
  • mary lou 05/09/2020 at 07:48 PM

    Rating:

    sent 5 emails requesting return info, used the address given by zolucky. no reply. have not found a phone number or mailing address. been 4 months now. sending their (cheap) clothes to goodwill, because their sizing is screwed up and clothes are too small, even tho I ordered large, my usual size.

    Reply
  • Kathleen 05/18/2020 at 10:02 PM

    Rating:

    I can't believe people still order from these sites! PLEASE check a company before giving them your credit card!

    Reply
  • Joyce 07/17/2020 at 09:31 PM

    Rating:

    I’ve been waiting 32 days for a dress I ordered. When I contacted them I was told “be more patient.” I always do my homework before ordering on line but this one time I didn’t and what a mistake.

    Reply
  • Geraldine 10/28/2020 at 07:58 PM

    Rating:

    Zolucky is a scam! I did receive all but one or two items so far but nothing fits. Order was placed on September 15 th, 2020. It is now October 28th, 2020.

    The clothing is of inferior quality and the sizes are not meant for humans. The size small sweaters are wide, long and the sleeves were meant for an ape. I am donating all of my order. Their return policy is ridiculous.

    Reply
  • Juliet A. 11/17/2020 at 02:38 PM

    Rating:

    Items are not as pictured, and you have to send everything back to China. Plus, you have to do it within 2 weeks of receipt, and since things come in many packages dribling in over several weeks, you'd be making a million trips to the postoffice. No easy return experience - you have to email them. they respond when they do, and the clock is always ticking as if you don't answer them within 7 days of any email, they will close the correspondence.

    "Our return center is located in Guangzhou, China.
    According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

    Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
    We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

    If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
    You can check the return policy here: https://zolucky.com/information/Returns%20%26%20Exchanges";

    Reply
  • nan 11/19/2020 at 01:50 PM

    Rating:

    I agree with all of the comments above, i waited two months to receive my package, telling me to be paitent, when it arrived, it was horrible and not at all what was pictured - poor quality and I wouldn't wear it!! When asked for return address, got a run around, saying 15% discount to fix fabric etc. They have ignored giving me a return address, just saying they are in Guangzhou, china. I'm so mad at myself for falling for this company- should have known better!

    Reply
  • M Dini 06/19/2021 at 03:15 PM

    Rating:

    because EVERYONE always leaves a ton of positive fake reviews on a scam-detecting website
    So totally a scam. Don't do it!

    Reply
  • Salma P. 06/29/2021 at 12:06 PM

    Rating:

    Size of the clothes in this online boutique is good. I would like to see this type of clothing with a larger size available, especially in sweaters and blouses since I have large breasts and it is not easy for me to get clothes in my size.

    Reply
  • Helen R 07/03/2021 at 09:04 PM

    Rating:

    well packed, with seams and perfect fabric. I appreciate that you place it carefully folded in a package and do not store it as a rag in a bag. Really very nice.

    Reply
  • Londres Foup 07/03/2021 at 09:56 PM

    Rating:

    My order was delivered quickly and even received a day earlier than expected! Pashmina is beautiful. I would like a little faster on the arrival of my order next time.

    Reply

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