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Analysis of the website
"Retailmarket.net"
Trust score
Average
Is Retailmarket.net legit?
Retailmarket.net is an e-commerce site offering a wide range of products, from home goods to office supplies, with discounted prices and a rewards program. Despite positive reviews highlighting improvements in customer service, numerous complaints point to delivery issues and poor communication, raising doubts about its reliability. Read more
Good points
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A HTTPS security protocol has been detected on this website. Be careful, this indicator is not always synonymous with security!
Negative points
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A manipulation of online reviews linked to this site has been detected.
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The owner of the domain name associated with this site is hidden in the Whois database.
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Detailed information about
Retailmarket.net
| Domain creation date | 04/17/2023 (Over 2 years) |
| Domain expiration date | 04/17/2033 (In over a year) |
| Owner identification in the Whois | |
| User reviews on Scamdoc |
13 Reviews / Comments
Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
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Freed Drive 07/05/2024 at 10:32 AM
Rating:Incredible improvement over last year. They resolved an issue from a previous order without me needing to re-explain everything. They've really taken customer feedback seriously!
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Glen Huff 07/08/2024 at 06:59 AM
Rating:Great improvement in customer service! They reached out to apologize for a past error and offered a compensation discount. I'm giving four stars because the website still needs some usability improvements.
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Richard Haines 07/08/2024 at 07:39 AM
Rating:I was pleasantly surprised by the proactive customer service. They contacted me to verify my shipping preferences, which avoided potential delays. The package arrived earlier than expected—a fantastic service!
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William 07/08/2024 at 08:43 AM
Rating:This is definitely a Scam. I have ordered an item since 5th July and never arrived. All effort to contact them does not work so I have just given up.
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Junior 07/08/2024 at 12:07 PM
Rating:Same here, ordered a Oil cooler valve, never got any information about shipping or something ! Going to dispute the payment with my credit card company.
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Richard E Jesse 07/10/2024 at 09:07 AM
Rating:Great service on this order. The item arrived on time, and the quality was as expected. However, the mobile site could use some improvements for easier navigation.
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David A Narvaez 07/11/2024 at 09:00 AM
Rating:The proactive customer care I received was fantastic! They identified a potential issue with my order before it shipped, corrected it, and ensured I was aware of the change. Very proactive and customer-focused.
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Ryan t Wilson 07/12/2024 at 06:41 AM
Rating:Absolutely stellar service! After receiving the wrong item, I was promptly sent the correct product with a prepaid return label for the mix-up. They even included a small gift for the inconvenience. Truly exceptional customer care.
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Jameson Williamson 07/12/2024 at 06:55 AM
Rating:There's been a noticeable improvement in customer support—very responsive and eager to help. I'd give five stars, but the shipping time was a bit longer than I expected, even though they kept me well informed.
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Shix Lipert 07/14/2024 at 09:23 AM
Rating:Noticeable improvements in the checkout process and customer service follow-up. The site's navigation could still be more intuitive, especially on mobile devices.
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William A. Tucker 07/15/2024 at 06:03 AM
Rating:Received outstanding service when I needed to change my order last-minute. They handled everything smoothly and ensured that my order was adjusted without any additional costs or delays. Really responsive and accommodating!
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Milton Craven 08/04/2024 at 12:59 AM
Rating:They corrected a billing error immediately and were very apologetic, offering a discount on my next purchase. Their quick and transparent handling of the situation was exemplary.
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richad siper 08/10/2024 at 01:24 AM
Rating:Greatly improved customer service, with effective communication and quick resolution times. I would give five stars but the online inventory needs to be updated more frequently to reflect actual stock.