Report a websiteMost seen reports
Latest reviews (all sites)
Analysis of the website
"Pdfsmart.com"
Trust score
Very low
Is Pdfsmart.com legit?
PDFSmart is an online service that offers tools for editing and converting PDF files. Although it appears useful, many users have reported unwanted subscription charges after a trial period, claiming that the service is misleading and difficult to unsubscribe from. Read more
Good points
-
Owner's or site publisher's information is displayed but is incomplete in regard to the Scamdoc standard.
-
A HTTPS security protocol has been detected on this website. Be careful, this indicator is not always synonymous with security!
-
The domain name of this site is very old: this is a good point!
Negative points
-
The site displays contact information (address, phone number...) suspected of being incorrect.
-
Internet users have indicated that they are subject to an unsolicited subscription.
-
Negative reviews have been detected on the internet.
The scoring provided by ScamDoc is calculated via a complex algorithm using several dozens of technical criteria. It reflects the confidence that it is advised to have in the context of an exchange with a digital correspondent (website or email). The publishers of the ScamDoc site do not intervene to influence this score on a particular site or email.
Website owners can request a review of the score by providing additional information via this form.
Detailed information about
Pdfsmart.com
| Domain creation date | 12/12/2019 (Over 2 years) |
| Domain expiration date | 12/12/2025 (Less than 6 months left) |
| Owner identification in the Whois | |
| Information regarding the website's publisher | Identification SOFTFLAKES, INC. 9450 Southwest Gemini Drive Beaverton, OR 97008 United States Contact support@pdfsmart.com |
| Negative reviews detected on the Internet | |
| User reviews on Scamdoc |
10 Reviews / Comments
Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
Lucas 11/10/2022 at 01:11 AM
Rating:Misleading signup page that makes you think you can simply convert one doc, but then signs you up for a recurring subscription which you cannot change on their site. There is no way to update or view your billing details. You don't get any confirmation emails. The payment details on your bank reference idealpdf in Geneva.
To unsubscribe, you must sign a PDF form(!) and return it to them. Stay away!
up votedown vote
María 11/14/2022 at 12:14 AM
Rating:Totally agree, I wish I had read the bad comments before I triedit. It’s a FRAUD. I have just un- subscribed but they don’t get the money back and I cannot use it because I don’t have an account or password.
up votedown vote
chelle 12/01/2022 at 02:50 AM
Rating:Agree with others , stay away it works but they will tell you a weeks trial is £1 then 2 days later start charging your account £29.90, contact your banks fraudline immediately.
up votedown vote
Stealth 05/12/2023 at 06:05 AM
Rating:They got me too its a fraud!
up votedown vote
Kola 09/02/2023 at 02:38 AM
Rating:The same happened to me, they took out £1 for my conversion and a week later they took out £29.90 from my account without me signing for any subscription. Please stay away they are frauds and you can contact them on their website.
up votedown vote
K. Maier 01/19/2024 at 09:07 AM
Rating:Confirmed. Fraud.
up votedown vote
Brad 02/25/2024 at 05:46 PM
Rating:I can confirm that PDFSmart make it extremely difficult (on purpose) to find a way to unsubscribe. They have been taking £29.90 per month for several months now and I am sure they will refuse any refunds even though I have not used their software.
So this is cybercrime. They ought to be investigated by the authorities. The TrustPilot score is mid-leading too.
up votedown vote
Georges H 06/05/2024 at 04:29 AM
Rating:Expensive but does everything I needed and could unsubscribe fairly easily
up votedown vote
Harazvan 05/22/2025 at 07:40 AM
Rating:They have been taking 49.99 pounds from my account. Before I activated my account I did check if it the payment is taken for each service or if there will be a trial period. Nothing was mentioned about a subscription following the trial period, therefore after 7 days I was charged with the above amount. I tried to ask for a refund but unsuccessful. I managed to contact fraud team from my bank but I will never get this amount back, unfortunately. If I could give them 0 stars I would, but unfortunately this site won't let me post the comment!
up votedown vote
marius 06/19/2025 at 04:22 AM
Rating:I signed up for a 7-day trial of this PDF converter and paid £1.99. I tested it once, found it unsatisfactory, and didn't use it again. Unfortunately, I missed the cancellation window by a single day and was immediately charged £49.99.
I contacted customer support to request a refund, explaining I hadn't used the service and that I was within my consumer rights to cancel. They flatly refused, despite UK law allowing a 14-day cooling-off period for digital services under the Consumer Contracts Regulations 2013.
This company clearly hides behind rigid terms and shows no flexibility or fairness, even in obvious cases like mine. Their customer service is dismissive and unhelpful.
I've now taken steps to dispute the charge with my bank and reported this to Trading Standards. I strongly recommend avoiding this company.