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Analysis of the website
"Hsweetgirl.com"
Trust score
Very low
Warning, only for experienced users!
Good points
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A HTTPS security protocol has been detected on this website. Be careful, this indicator is not always synonymous with security!
Negative points
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Negative reviews have been detected on the internet.
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This domain name is linked to one or more countries known for their use by fraudulent websites.
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Detailed information about
Hsweetgirl.com
| Domain creation date | 05/13/2024 (Over 2 years) |
| Domain expiration date | 05/13/2027 (Less than 1 year left) |
| Owner identification in the Whois | The owner of the domain name is identified partially:
Name/Company  Postal address Phone Mail  Country (Panama)  |
| Negative reviews detected on the Internet | |
| User reviews on Scamdoc |
13 Reviews / Comments
Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
Liz 07/04/2021 at 11:35 AM
Rating:Be cautious, this Hsweetgirl is selling the exact sandals/shoes that Brahminshop sells--shoes NOT what they advertise and will not refund your money.
up votedown vote
leo 07/08/2021 at 11:56 PM
Rating:its a cool web, l like it
up votedown vote
Brian 09/28/2021 at 11:37 AM
Rating:Don't trust them. I bought shoes and when they arrived they were the wrong color. Hsweetgirl does not give you a product return address or phone number for customer service. I have sent several emails to addresses listed on their website with no response. I would not recommend anyone do business with this company.
up votedown vote
Nanny 10/26/2021 at 01:23 PM
Rating:Wow....shoes feel like sandpaper and are about as sturdy. If you are wanting shoes...TRY ANOTHER COMPANY!!! Wasted time, money and aggravation....
up votedown vote
KWB 11/03/2021 at 04:49 PM
Rating:I place an order on 10/22/2021, have not received it yet,but they have been paid $80.78
up votedown vote
Bob Foister 11/07/2021 at 12:41 PM
Rating:where are my shoes
up votedown vote
larry 11/23/2021 at 03:15 PM
Rating:Dear Customer,
Sorry for all the inconveniences caused.
But sorry you need to pay the shipping fee yourself.
Please provide us with the name of the logistic provider and the tracking number.
We will refund you after the package arrives at our warehouse.
You can contact us after you find the tracking information showing that the package has arrived.
Best regards
Rebecca from Heomai
Email：info@heomai.com
Satisfy Every Customer, Is our Unswerving Pursuit Of The Goal
From: Larry Santos
Date: 2021-11-23 04:16
To: Info
Subject: Re: return
Thank you for responding.
I will be sending them back and expect you will also refund my shipping costs as well.
Per your return agreement:
Returns: Customers must pay return shipped fees by themselves; we will refund to customers once we receive the products. Returned merchandise must meet the below requirements in order to be accepted for a refund.
Thank you
Larry Santos
up votedown vote
Fran 01/11/2022 at 04:03 PM
Rating:Do not order anything from this company. They could care less about the customer. I ordered a pair of shoes from them and when they finally got to me from China they had a defect in the front of one shoe. The shoes were black but one had 2 light color spots that was down in the fabric. I contacted them and to make a long story short they refused to do anything about it. Oh they offered a $5 then $10 then $12 & finally $15 refund but would not replace the shoe. They kept arguing that it was dust on the shoe but I sent them a video showing me using a brush & that is when they offered a $15 refund. Below is the last response from them: info@hsweetgirl.com
Dear customer,
Sorry to give you a bad experience.
We would like to help you.
Because the time to return the exchange also looks long.
Shoes can be worn.
Sorry for the inconvenience.
Hopefully we can each take a step back. Thank you.
You can keep the shoes you received.
Shoes rarely have this problem.
We will improve.
Hope you can understand, thank you.
If you agree to a partial refund.
We will understand to process partial refunds for you.
Best Regards
Lily from Heomai
up votedown vote
alicia 01/12/2022 at 06:09 AM
Rating:I bought several things at hsweetgirls.com. At first, I feel concerned before I placed my first order. But my concern is gone when I received my parcel. What I bought is a pair of zuodi shoes for my husband. He works all day and stands all day. His feet feel painful everyday. But his feet pain reduced after he worn these shoes! So immediately I purchased another order of swimwear. I LIKED IT BEFORE. I ignored the size sheet before, and got wrong size swimwear. Their customer service staff nick helped me return the wrong size clothes to their warehouse and resend me a new, right one!! plus a discount code which surprises me! Anyway, very nice! recommended.
up votedown vote
Fran 01/29/2022 at 10:53 AM
Rating:After I posted my comments above about the terrible customer service I received I received the following response from them:
“I’m sorry for the inconvenience.
We are willing to apply for an additional $10 coupon for you.
Can you help delete bad comments first?
Looking forward to your help, thank you.
The shoes will be sent today.
Please contact me in 1-2 days and I will provide you with the tracking number.
I look forward to your help.
I know you are a good man.
Helping customers solve problems is our top priority.
Best regards
Lily from Heomai
My response:
” Don’t need your money just a quality pair of shoes that I paid for. Once I receive my new shoes I will go back and make comments about your company finally making it right.”
There final reply:
” Thank you for your quick reply. Thank you.
Yes, we'll send the shoes as soon as possible.
Remember to contact me for the tracking number.
Helping customers solve problems is our top priority.”
I received my new shoes yesterday & love them. They are very comfortable & stylish. I will give them a 5 star on that. If this company will make major improvements in their Customer Service I believe it will make a big difference in their bottom line. Thanks Lily for all you did!
up votedown vote
fmaurer 03/29/2022 at 08:32 PM
Rating:I've tried several times to contact this web site about a pair of shoes i ordered, took forever to get them and then they didn't fit. Would sure like to return them but not luck in getting in tough the this company/their customer service. I truly believe this is a scam.
I would not give them any kind of rating..
I had to give them 1 star before my comment would be added. Buyer beware!!! not fair to have to give them one star...for what no service
up votedown vote
Shebee 03/29/2022 at 09:17 PM
Rating:I ordered shoes from them over two weeks ago and I am thinking it is a scam. I have not received a tracking number. They also won't reply to my emails. I created an account on their site with my email from the order I placed the order and it showed a completely different person and address. Thankfully I paid with PayPal. Buyer beware
up votedown vote
jas 06/20/2022 at 10:22 AM
Rating:Ordered shoes that claimed to have arch support and no slip soles. Shoes had NO support and plastic soles. Even though the web site advertised Free shipping and returns, they make you pay for returns and do NOT offer a full refund. AVOID this RIPOFF SITE