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Analysis of the website
"Sklum.com"

Trust score

Average

Is Sklum.com legit?

Sklum is an online furniture store offering a wide range of products with a focus on modern and functional design. While many customers report positive experiences regarding product quality and delivery, some express concerns about customer service, particularly regarding handling returns and refunds. Read more

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Detailed information about
Sklum.com

First analysis date: 01/31/2019
Domain creation date
07/06/2016 (Over 5 years)
Domain expiration date
07/06/2025 (Less than 1 year left)
Owner identification in the Whois
The owner of the domain name is identified partially:
Name/Company
Postal address
Phone
Mail
Country (Spain)
User reviews on Scamdoc
(Average rating of 2.3 out of 3 Reviews)

3 Reviews / Comments


Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori

  • Ehrliche Meinung 05/07/2020 at 04:46 PM

    Rating:

    Yes, indeed it is a fraudulent merchant. If the goods have been delivered damaged, you can only return them to Spain at your own expense. Also bulky goods. It is still unclear whether the invoice amount will be refunded. Breaks existing EU law!

    Reply
  • Luísa 03/03/2023 at 02:22 PM

    Rating:

    Muito satisfeita. Todas as peças correspondem ao apresentado no site. Todo o processo correu muito bem.

    Reply
  • Niels Stegeman 12/07/2023 at 08:09 AM

    Rating:

    Ordered 4 dining room chairs on August 4, which arrived in good condition and as promised. However, after only 2,5 months, one of the seats had started showing holes - simply from sitting on it. I then contacted Sklum, which is an ordeal in and of itself - their website is incredibly vague about contact options. Sklum's response is that I must have caused the damage myself by misusing the chair, which is absolutely not true. They refuse to either give a replacement or refund my money.
    The product is simply very cheaply made. I would think the customer is right unless proven otherwise. I'll never again buy something from Sklum and recommend everyone to avoid them.

    Reply

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