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Analysis of the website
"Temu.com"
Trust index
Average
More investigations are necessary
Good points
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Owner's or site publisher's information is displayed but is incomplete in regard to the Scamdoc standard.
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The domain name of this site is old: this is often a good sign!
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A HTTPS security protocol has been detected on this website. Be careful, this indicator is not always synonymous with security!
Negative points
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Negative reviews have been detected on the internet.
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Detailed information about
Temu.com
| Domain creation date | 04/29/2003 (Over 2 years) |
| Domain expiration date | 04/29/2027 (In over a year) |
| Owner identification in the Whois | The owner of the domain name is identified partially:
Name/Company  Postal address  Phone Mail Country (United States) |
| Negative reviews detected on the Internet | |
| User reviews on Scamdoc |
18 Reviews / Comments
Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
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Judge Dredd 03/22/2023 at 04:14 AM
Rating:Many customers have mixed feelings about their experiences with Temu.com. While some customers have praised the site for its low prices and fast shipping, others have encountered issues related to product quality, shipping delays, and customer service.
A common complaint among customers is the poor quality of items received. Many have noted that the products they received did not match the pictures and descriptions on the website. Additionally, customers have reported difficulties with returns and refunds for damaged or missing items.
Shipping delays have also been a significant concern for many customers. Some have noticed that their initial orders arrived promptly, but subsequent orders took much longer to ship. Others have experienced extended wait times for their orders to be processed and shipped, with some waiting for weeks or even months.
Customer service has received mixed reviews. While some customers have found the support helpful and responsive, others have encountered frustration with generic or unhelpful responses. Some customers have also reported issues with promotional offers, such as free gifts and credits, which were not fulfilled as expected.
... Read more
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Bullwinkle 12/09/2022 at 11:21 AM
Rating:TEMU.com is a 5-Star site that should have a Trust Index of 98+! This company brings all the little business sellers together and warehouses the products On both coasts! If they advertise a product on their site, They Have the product here in the U.S. ready to ship! To date I've made no less than 5 orders with this Web Site and every order has been 100% accurate with Quality of the product Better than I hoped! With TEMU, you can feel completely safe in placing your order and know that you Won't be fleeced! this site is Great!
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DM 12/16/2022 at 12:05 PM
Rating:I was a little concerned about this website at first. Real low prices and all. However. There products are not top of the line by no means. But I have not had to send anything back.
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Farmer 12/23/2022 at 05:05 PM
Rating:I've purchased much from Temu.com over the last 6 months. Granted, a lot of what they carry is Chinese junk, but there are some bargains and nice products. Shipping has always been on time. Very satisfied with the website.
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Deborah G. 02/03/2023 at 03:14 PM
Rating:I have not had the experience of viewing and holding products from this company in my hands. That is because my order was delivered and stolen by some thieves. I had a very large order around Christmas 2022 that I was expecting, approx. $180.00, and was very upset that I didn't get the order. I communicated the theft to the company and they immediately reimbursed my payment for the goods, back to my account. For that reason, I'll attempt to do business with them in the near future, as soon as I can move from this neighborhood. I give them 4 stars, because of their business ethics. They will probably get 5 stars from me, once I am able to see their products first hand.
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Biggy Bee 04/22/2023 at 02:28 PM
Rating:Having used this site several times, my only issue would be the 2+ week shipping. Understandable since most, if not all, items are shipped from China (usually a NO GO for me) and processed thru Customs.
I have used other sites like Temu that are just rip-offs, and yes I've blown THEM up on social media...
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Cheryl 05/20/2023 at 01:42 PM
Rating:I use Temu.com all the time. Takes a few weeks but always comes. Always lets you know delivery time even if it’s delayed plus gives you 5.00 on your next order!
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Rudy B. 05/20/2023 at 05:15 PM
Rating:I used Temu to order gifts for my family, and everything came just as described. Clothes were of a better quality than I expected, including an adults hoodie, kids jammies (2 pair) and kids jeans, pants, and 2 shirts. I loved everything. Also ordered some jewelry, and a mens utility pouch they slides on belt, expandable for phone, vape, etc. Excellent quality, holding up well after almost 6 months. I've only ordered once through TEMU, but I have another order about to fulfill. This is NOTHIBG like WISH. The products arrived in about 2 weeks, and the prices were great. My only complsint is that there is wY too much to choose from on the website, and I spend too much time shopping. Lol. Oh, I also recieved free shippung on everything, for first time buter. Other feee shipping offered for spending over $59.95 or something. I am an honest person, I do not like scams or rip offs, and I certainly would not reccomend a company that used these tactics to make money. I was very happy with TEMU. Also, I ordered a total of about 15 items, including a kitchen long handled sponge holder to hang mine in the sink, and everythi g came in only 2 shipments, unlike WISH that comes one piece at a time over the course of 4 months. I will never use wish again, but I like Temu, and my daughter lives SHEIN, so Im young to try that as well. Excellent prices, and honest product descriptions.
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Sherri 05/22/2023 at 07:36 AM
Rating:I have made many purchases from Temu. All my orders arrived on time and I received everything i had ordered. I have been happy with everything.
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June Coles 06/17/2023 at 11:45 PM
Rating:I have been using Temu for many months and only one time have I had a problem with getting something that did not work. It is a great company for my experience. Although it does take a couple of weeks to get your items, I am in no hurry. On a fixed income I find happiness with the little things that I can buy to make my life easier.
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A 07/17/2023 at 12:18 PM
Rating:but TEMU has a horrible review on SCAM.CIM 41%. that right there is bad for business 😔
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Jeannie H 07/18/2023 at 04:57 AM
Rating:All my orders with Temu have arrived in good order and right sizes. I was surprised, expected clothing could be poor quality - but so far has been good. I'm sure they have some junky little knick knacks, but for such a low price that's to be expected. I'm ordering from Australia.
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Glenii 07/28/2023 at 01:56 AM
Rating:No trouble at all from Temu. Everything I have bought I am happy with. You just need to read the item description, size etc before buying. I agree with the above comment, from Jeannie, lots of knick knack things are so-so, but generally I have received what I have ordered. A lot of the negative reviews written about an article for sale on the site, are negative because they did not bother to look at instructions online, as to how it works. No doubt there are those that are genuine . One of my orders was a day late so they automatically gave me a $5 credit. I too am in Australia.
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Pammi 08/28/2023 at 09:43 AM
Rating:I love Temu. Period. I go to them for every weird or off beat need, and they usually carry it. Quality is what you would expect though sometimes (like my knee stabilizers) much better than expected. I give them an A+. Customer service has always been very responsive, too.
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Rebecca 09/12/2023 at 06:01 AM
Rating:I love Temu! I have made well over 30 orders and shipping is always free, shipping is less than 10days.. only 1 time was an order late(2 days) and they quickly put $5 in my account. Im generally satisfied with everything I receive, I have never had to return anything. My only complaint is if you play the games to try and earn temu credit or win free items, its a joke. The games are rigged. The outcome for the games is the same everyday . Unwinnable. Otherwise, Temu rocks!
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radamest 10/19/2023 at 09:35 AM
Rating:I've purchased a considerable amount of things from Temu. I have been extremely satisfied with the low prices and excellent quality of the items. Only in one case (out of almost one hundred items) was the item quality very sub-standard. As for customer service, there is only one case where I had to reach out because I received 2 of an item when I ordered 3 of that item. They had me keep the 2 and resent the whole 3 items. That may have been a mistake on their part, but this was amazing to me. I have been extremely satisfied and I continue ordering from Temu.
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Johnny 10/24/2023 at 06:06 PM
Rating:Fui estafado por un comerciante falso en línea hace unos meses, pero lo denuncié a 44 740 42 69 453 Envíe un mensaje de texto a Whats''app y Justices terminó.
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Elizabeth 11/11/2023 at 10:10 AM
Rating:I switched to Tumu from Wish the first time because of the free shipping. When I ordered from Wish the shipping fees frequently cost more than the total of the items I ordered. And the nonsense of charging (as an example) $2 shipping for a 69 cent item, then charging it again if you ordered 2 of that item, was infuriating. Temu tells me exactly when to expect my order to arrive and even gave me the $5 refund for a late delivery that was only a few hours late - not days.