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Analysis of the website
"Snow-grass.com"
Trust score
Good
Low risk
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Detailed information about
Snow-grass.com
First analysis date: 09/22/2022
| Domain creation date | 04/26/2022 (Over 2 years) |
| Domain expiration date | 04/26/2027 (Less than 1 year left) |
| Owner identification in the Whois | |
| User reviews on Scamdoc |
2 Reviews / Comments
Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
Mrs. P 01/13/2023 at 03:17 PM
Rating:WARNING! LIARS! FRAUD! SCAMMERS! FALSE ADVERTISING!
RE: 12” Screen Magnifier
2022-12-01 12:55:56UTC has been confirmed by the Merchant, shineshore.com, which name will appear on your bank statement.
Shipping method
Express Shipping (7-12 days)
Payment method
Credit Card — $34.04
I sent this email to support@snow-grass.com and realize today that I was definitely scammed!
"As you will see in the email below, I paid an additional Express Shipping fee for $9.99 which guaranteed delivery no later than 12/13/22. Needless to say, my daughter didn't have this present to open on Christmas Day!
I have 2 complaints;
1.) My package was delivered on 12/31/22, therefore, I want my $9.99 returned to me since YOU LIED about Express Shipping!
2.) The total charge for this item was $34.04, which I agreed to pay expect I was unaware of the $.70 insurance fee that I didn't agree to pay. However, you charged by checking account $40.85. That's $6.81 to much!
3.) I want back the difference of $6.81, $9.99 and $.70 which totals $17.50!"
Their support team responded with this:
"The additional charge was made due to system error.（6.81USD）
We credited this back to your original account. Please kindly wait 3-7 business days for the confirmation message from the bank. And this product is not free shipping, so you need to pay the freight, the freight can't be returned."
I responded, “You wouldn’t have refunded it had I not brought it to your attention. THAT’S SCAMMING ME! I still should be refunded the amo... Read more
up votedown vote
Crip 10/30/2023 at 11:23 PM
Rating:I totally agree! Overcharged, not able to contact. I finally reached someone online. No cancel if shipped, but I couldn't get ahold of them in a timely manner. Unavailable by phone. No contact from them. Returns must be approved. The first thing that came to my mind is SCAM, so I disputed the charge with my bank. PayPal was also involved, but I don't have a PayPal account.