Analysis of the website
"Spimbey.com"

Average trust index

More investigations are necessary

The scoring and indications provided by ScamDoc are calculated via a complex algorithm. They reflect the trust you can give to the website. Please note that ScamDoc site publishers do not influence the rating of a specific domain or url.


Detailed information about
Spimbey.com

First analysis date: 11/13/2021
Domain creation date
09/22/2021 (Less than one year)
Domain expiration date
09/22/2023 (In over a year)
Owner identification in the Whois
The owner of the domain name is identified completely:
Name/Company
Postal address
Phone
Mail
Country (United States)
User reviews on Scamdoc
(Average rating of 3.2 out of 11 Reviews)

11 Reviews / Comments


Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori

  • Jo 11/18/2021 at 04:56 PM

    Rating:

    Very helpful and friendly company.

    Reply
  • Shanaya 11/19/2021 at 05:26 AM

    Rating:

    Bad Trust Score? Spimbey has the quickest Customer Service I‘ve ever experienced. They directly replied to e-mail with several questions.

    Reply
  • Will 11/19/2021 at 05:30 AM

    Rating:

    Beautiful climbing frames and website. Talked with customer service agent to purchase one for my daughter in Spring. He was very patient and friendly. Finally I bought one and looking forward to receive my Spimbey playset. Absolutely legit company

    Reply
  • Coco 11/19/2021 at 05:51 AM

    Rating:

    Great products

    Reply
  • Jeroen 11/19/2021 at 08:27 PM

    Rating:

    Great products and a very friendly customer service!

    Reply
  • Juan Zuloaga 11/20/2021 at 03:53 AM

    Rating:

    Dear All,

    On behalf of Spimbey (Spimba.Inc) we would like to thank everyone for your comments and your support since our Kickstarter Launch on October 25, 2021. Each contact and purchase gives each day more strength. We look forward to assisting you with any questions or suggestions. We are daily reachable on contact@spimbey.com, you can message us on https://www.facebook.com/spimbey or in our chatbox on www.spimbey.com. We are here to listen to you.

    Looking forward to meeting you,

    The Spimbey Parents

    Reply
  • KeiLo 04/27/2022 at 02:29 PM

    Rating:

    So the reviews started out great, and now they are either 100% negative or have been scrubbed from facebook and instagram.

    Rather odd isn't it that their facebook page doesn't have a review rating or a review tab?

    My advice would be to check out the BBB ratings and recent ratings on reddit.

    I had to dispute the charges on my credit card to get my money back after Spimbey said they would refund me the money.

    Buyer Beware!

    Reply
  • Alan 06/20/2022 at 04:00 PM

    Rating:

    This company is completely untrustworthy.

    Reply
  • Val 06/28/2022 at 02:02 PM

    Rating:

    this company is a complete scam. after waiting 2 months for my play set, I tried to cancel. TRIED. even though I wrote countless emails saying I wanted to cancel, I want to stop shipment (because there still wasn't a shipping date, had not left the warehouse) of my play set, they didn't. They told me they refunded my credit card, but charged it instead. Now even though I cancelled the order weeks ago, they are making me pay to ship the play set back to them. Yep, they still shipped it to me even after telling them not to. And every time I emailed about cancelling my order, they replied that I just need to be patient. These people are a headache, pain in the a**, do not bother. you will regret it.

    Reply
  • Myspimbeyexperience 07/03/2022 at 07:43 AM

    Rating:

    See myspimbeyexperience on Instagram for others who have both lost money and are without their play sets. There are many people out of pocket in different countries.

    Reply
  • Lawmom 07/14/2022 at 12:48 PM

    Rating:

    I ordered a playset and as others have noted, got the run around. They took full payment up front and it was excuses and delays for months after. They do not allow comments on social media and if you do comment (on Facebook, for example) it will be removed. Customers post angry emojis instead, since Spimbey can't remove them. They also appear to pay for postive reviews on Google - some are verbetim in broken English, and they come in waves of reivews. Buyer beware. There's a Facebook group dedicated to how awful the company is to deal with, with real customers sharing real experiences and advice for getting your money back.

    Reply

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