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Analysis of the website
"Susan-michael.com"
Trust score
Poor
You should be wary
Good points
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A HTTPS security protocol has been detected on this website. Be careful, this indicator is not always synonymous with security!
Negative points
-
The domain name is very recent (less than 6 months)
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Short life expectancy domain
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Detailed information about
Susan-michael.com
| Domain creation date | 03/22/2026 (Less than one year) |
| Domain expiration date | 03/22/2027 (Less than 6 months left) |
| Owner identification in the Whois | |
| User reviews on Scamdoc |
1 Review / Comment
Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
Stuart 09/27/2026 at 02:37 AM
Rating:I strongly recommend that prospective customers DO NOT buy from Susan & Michael.
I ordered an FC3 Muse bag in espresso. That is not what I received.
What arrived was a completely different, extremely poor-quality bag, labelled in Chinese and carrying a NoroNoro tag inside. I contacted Susan & Michael immediately, explained that they had supplied the wrong product and provided the photographic evidence they requested.
Then the games began.
After sending the photographs, I waited five days for their "fulfilment team" to investigate. Their eventual solution was extraordinary: I could pay approximately $30-$40 myself to return their wrongly supplied product internationally, with a refund only after it eventually arrived and passed their inspection, or I could keep an item I had never ordered and receive a 10% refund.
I refused.
The offer then became 15%.
I refused again and made it completely clear that this was not buyer's remorse and not a product that merely "didn't meet my expectations". THEY HAD NOT SENT ME THE PRODUCT I ORDERED.
The offer then became 20%.
I refused again.
Eventually it became 25%.
At every stage they continued refusing to provide prepaid return postage.
Think about that for a moment. Instead of simply correcting their mistake -- refunding me and paying to recover the unwanted item they had supplied -- I received a succession of increasingly desperate partial-refund offers apparently designed to persuade me to keep a cheap product I DID NOT ORDER.
To me, this felt like a... Read more