Digital trust rating

Analysis of the website

Very bad trust score : Warning, only for experienced users!


  • Patricia Littles 10/20/2019 at 03:51 PM

    Yes I ordered from them Sophiemia online and never got my package I TrueDepth to reach them and no information could be found So don’t order from them it is a scam

  • Sharon 10/22/2019 at 08:41 AM

    Ordered nearly a month ago and still no package and will not respond to my inquiries on my order. DO NOT ORDER FROM THIS COMPANY!!

  • Adrienne W. 10/26/2019 at 04:22 AM

    Ive ordered from sophiemia...its been weeks and nothing. No response to my questions. Con artist? Scam? I will NEVER order from this site ever again. I want my refund but how???????? ? Smh.

  • Gail 10/29/2019 at 01:53 AM

    Oct. 28th 2019

    I've ordered from Sohiemia very recently and although the items are arriving one at a time I'm very happy with the quality of the items and they are arriving about 2-3 weeks after I've ordered them. So have no complaints. .

  • Donna 10/31/2019 at 10:23 PM

    It's been a month since I've ordered from them and I ordered five things I've only received two and they look nothing like the picture or description very poor quality I've tried contacting them about when my items will be shipped and they just keep sending me the same thing check your number on this site I check my number on the site and it gives no information whatsoever I would advise anybody against ordering from this company because they will not communicate back with you or give you any details whatsoever I'm in the process of trying to get a refund on my money assign the site to be a big scam and I think they need to be shut down. The only reason I'm giving a one-star is because it will not let me put my comment up if I don't

  • Deadra 11/05/2019 at 11:45 AM

    I suspect that Sophiemia represents different clothing websites? The website I ordered from was using a different name, but when I wanted to return the item (for the same reasons as everyone else: poor quality etc.) the email address was for Sophiemia!

    I feel awful not knowing the do's and don'ts of shopping online. A lesson well learned. I'll stick to the name brand sites and do a little research before making m purchase!

  • speedmax2000 11/08/2019 at 06:15 PM

    I ordered a sweater from Sophiemia. It arrived looking absolutely nothing like what was advertised/shown in their ad. I wrote them that day that I wanted to return my item. Their first reply was asking for specifics, which were already provided in my first email. The second was an offer to give me 15% back advising I can take that money and have the item altered. It cannot be altered, it is of such horrible quality and looks nothing like what I ordered. I declined their insult of an offer and have, 11 days later, heard nothing back. Has anyone here taken legal action against this fraudulent company?

  • Carol Baldwin 11/15/2019 at 04:50 PM

    This site should be SHUT DOWN. Clothing looks nothing like the pictures,im so disgusted with myself. Dont order.

  • R D W 11/16/2019 at 11:22 AM

    Awful company!!! Products are shabby! Didn’t even receive complete order. It takes forever to get order and if you try to email or contact them... domain site no longer exists! A real scam!!!

  • Curtis 11/18/2019 at 02:14 PM

    They are crooks, sent me a cheap replication of what i ordered, and will not refund

  • Karen 11/30/2019 at 05:22 PM

    It reads that you go to service at sophiemia to get a return label then, there is no option for return, they only state what the procedure would be

    Total scam!! The product is worse than any item purchased at a dollar store

  • duana 12/04/2019 at 03:48 AM

    I ordered four items. All were very cheap & shoddy. I contacted them through FIVE emails following their directions for the return address. It was usually one day between my email and their answer. They kept asking for more information and the SKU #'s on the product were not what they wanted, even though what they wanted did NOT say SKU. This delay MADE SURE MY ELIGIBLE RETURN DATE PASSED!! I thought I might have found a company I'd be ordering from, i will NEVER order from them again. I most likely will not order from any Chinese company again. I will also be telling everyone I know who orders online at times how CROOKED their company and customer service are!! I only gave them one star because I couldn't give them a 0.

  • Gail Yexley 02/14/2020 at 02:52 AM

    My order looked nothing like the picture they advertise. No way to contact them. Piece of cheap junk.

  • shiva 05/01/2020 at 01:59 AM

    I ordered more than 3 months ago and I didn't receive my items. What should I do know? I paid about 70 $. How can I get back?


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