Digital trust rating

Analysis of the website

Very bad trust score : Warning, only for experienced users!


  • Jim 06/02/2020 at 11:15 PM

    I feel this place is a scam they don't give you the right tracking number you contact on my phone only through email but they send exact same message every time when you're asking the status on my order I ordered two harnesses and haven't received nothing yet not an update nothing and I ordered May 5th 2020

  • Dana Beougher 06/04/2020 at 02:47 PM

    This company is a scam. I have been waiting over 3 weeks for a product. They give you no help. They just take your money. I would not rate 1star but had to in order to leave my comment.

  • Mike 06/06/2020 at 04:46 AM

    Agree with other reviews. It's been a month since I ordered and tracking info on shipment disappeared. Stay away.

  • Sherri 06/09/2020 at 02:10 AM

    Ordered a harness a month ago. Took money no updates on shipping ever. May file a thing with PayPal and try to get refund.

  • Scott 06/11/2020 at 02:05 PM

    Ordered in May. Nothing received. Won’t refund my money.

  • Angel 06/12/2020 at 02:47 PM

    Same here ordered a harness in May and the shipping number is invalid. I will be contacting PayPayl for a refund

  • Maynard 06/20/2020 at 03:26 PM

    I ordered a harness on May 4, 2020. Never received and contact from the company. On may 29 I reported it to paypal. Their investigation is ongoing as of today 6/20/2020.

  • Kaylamarie123 06/30/2020 at 03:31 AM

    I ordered a harness a couple months back and emailed them to see my status and they gave me a tracking number that does not work. I have since continued to email them and have got no response. Do not feel this is real and want a refund, my dog needs a harness.

  • Lirpa 07/15/2020 at 01:05 PM

    DO NOT order from Hellovigo!!! Ever! I purchased something on 4/18/20. The money was taken out on 4/20. According to the tracking # they gave me, it said it was sent out on 4/27. It still wasn't here as of June 5th. So, I sent them an email saying I wanted a full refund and to cancel my order and I ripped them a new one! They wrote back and said it's on its way and to wait a little longer which p'd me off. As of yesterday, I STILL don't have it! Last night I wrote another email and once again demanded a refund and to cancel my order or I will report their company. I just received an email from them saying it arrived in NY at 1:26AM today so I will be getting it soon. They sent me some strange, fake looking copy of something saying it arrived in NY at 1:26 AM. Isn't it fishy that I emailed them last night and coincidentally it arrives in NY today? I call BS!! Idk what else to do. They won't refund me. 3 months later and I still don't have it! I'll keep everyone posted íf it comes. In the meantime, I'm going to write a review about this place everywhere I can!!

  • Hannahisgorg1 08/28/2020 at 12:51 AM

    Ordered did receive my products BUT none of them fit. Asked for a refund never got back to me, asked for a return they wanted me to pay $20 for a shipping label (wasn’t going to do that) Customer service does jack shut when it comes to wanting your money back. Their “return address” is some made up address in China. DO NOT BUY FROM THIS SITE I REPEAT DO NOT!!!


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