Digital trust rating

Analysis of the website

Very bad trust score : Warning, only for experienced users!


  • Janice StClair 06/19/2020 at 06:34 PM

    I ordered a steam mop with attachments over a month ago still have not received it , I have emailed a guy name Logan who just gave me blah blah it will be there give us time the coronavirus is at fault not us I finally got sick of it and ask for my money back and cancel the order still have not heard back

  • Treeprime 06/24/2020 at 09:44 AM

    I ordered a hair piece on 24th April and have not received it, loads of emails and they keep coming back with dispatch date will be confirmed shortly!! Chap named Fretz!!! So bad!!!!

  • Emma Boyt 06/24/2020 at 01:18 PM

    Ordered hair curlers beginning of April. Still yet to receive and sane as previous shoppers on here, email saying it’s on its way blah blah. Utter rubbish. Claiming money back through the bank. Total scammers. DO NOT TRUST. If I could leave negative stars, I would!

  • Torry 06/30/2020 at 07:25 PM

    Ordered hair piece on 28th April, still not received. Got the same message as everyone else.

    I will also be contacting my Bank to claim money back. It was a guy called Logan who i was dealing with. TOTAL SCAM. DO NOT BUY FROM THIS COMPANY. NEGATIVE STARS FROM ME!!!

  • jthornhill 07/02/2020 at 05:09 AM

    completely bogus company, they will not send you your stuff and will string you not I repeat do not purchase anything from this company

  • Kitekat 07/02/2020 at 08:12 AM

    As everyone else has said scam company not sure why they can’t be shut down. Wanted to give no stars or negative but couldnt.

  • Angie 07/09/2020 at 11:37 AM

    I ordered something from them in April 2020 and still hasn’t received what I ordered, I have send over 30 emails to them,After 2 moths I was told it had not been dispatched, it still hasn’t arrived over3 months now then even had the cheeky to refuse me a refund! They have taken money off me and send no product. I told them they were committing fraud and were scamming people.DO NOT BUY FROM THEM

  • Isabella 07/09/2020 at 10:05 PM

    completely bogus company, they will not send you your stuff and will string you not I repeat do not purchase anything from this company. Have asked for my money back of course haven't heard anything back.

  • Jo 07/10/2020 at 07:47 AM

    Exactly as commented above! Scam, I lost over £30. Currently I am I a never ending dispute over my purchase. They keep sending emails about a delayed shipment that isn't their fault and apparently they are unable to refund as the product is on its way.

  • Carol 07/10/2020 at 12:00 PM

    Same as above.....ordered 2 x hairpiece in April & not received. Have emailed & keep getting mixed jargon on procedures of processing orders etc. Have demanded 3 times to refund PayPal. I will now lodge complaint to PayPal for refund claim. Creeps...the site should be closed down

  • Lisa 07/10/2020 at 04:27 PM

    AVOID AT ALL COSTS!!!!!!!!!

    I bought sone hair curlers 13th April, when i have emailed i get the same response be patient and understanding its on the way. I asked for a refund as it has now been 88 days. I received a reply saying they dont offer refunds after 24 hours after purchase. Total bloody scam

  • Jo 07/10/2020 at 05:16 PM

    Well, I left a very negative comment here this morning because I got fed up with the length of the time fir my order to arrive.
    It's been 59 days today. Midday my order came through ????

  • Lynsey 07/10/2020 at 11:43 PM

    This entity is a complete fraud. I have reported them to numerous authorities. Have given 1 star as negative 350 stars is not an option.

  • Bernadette 07/11/2020 at 01:41 PM

    Do not purchase anything from this website, it’s a total SCAM....been waiting months for my order & keep getting fobbed off with the same comments as above. Keep saying they understand my concern, JUST BLOODY REFUND OUR MONEY.

  • Bernadette 07/13/2020 at 06:28 PM

    Just wanted to let people know, I finally got a refund after contacting PayPal, like everyone else on here was being fobbed off with the same emails, they tried offering me a 15% discount if I didn’t cancel my order, can you actually believe that........told them I wouldn’t even accept a 75% discount. I told them they should be ashamed of themselves & refund everyone their money.

  • ivanahypo 07/14/2020 at 12:33 PM

    I ordered a dog toy 2 months ago... tons of emails with bad excuses like "it has been shipped but we are waiting for the order tracking number". No possibility of order cancellation.. BEWARE... FRAUDULENT SITE. DO NOT ORDER FROM THIS SITE

  • Sally 07/14/2020 at 07:12 PM

    This company is horrible. Keep stringing you along. Request your refund based on the fact that you are not happy with the purchase you have not received. I will not stop fighting them until I get my money back and they are out of business. How can people live with themselves when they do this to others. They are using fradulant security sites to full you as well. Turn them in to those companies.

  • Elizabeth 07/16/2020 at 02:45 PM

    I also ordered a hairpiece at the end of April and still haven't received it. Have been receiving emails from 'Fretz' who this week had the cheek to send me a copy of an email he'd sent previously on 22nd June! Why did Facebook allow this company to advertise on their site?

  • Janice 07/17/2020 at 10:17 PM

    I ordered a steam mop with attachments in May took money out of my account here it is July called several times got the same on its way covid blah blah my bank gave me a refunding pending texted them they said they cant.cancel order still figjting with them

  • Aimy 08/07/2020 at 10:56 AM

    Same struggle here, ordered at the end of april and I wish I didn't. Never again, wish I had listened to my own alarm bells when reacting onto a strange Facebook-add. -_-

  • Doris 08/10/2020 at 10:53 AM

    I ordered an item from them in March 2020. Today is August 10, 2020 and the item was never delivered. Their customer service representatives are LIARS who will never give you a straight answer.

    Beware. SCAM!!

  • skyhawwk 08/13/2020 at 08:08 PM

    Ditto!.. This is Fraud and these scammers need to be held accountable. Highway robbery.

  • Nellie 09/07/2020 at 01:57 PM

    Well I placed an order with Treeprime on May 9th, after seeing ad on Facebook, it was for Bubble Cleaner. I stupidly ordered again for some cleaning brushes on May 20th.

    In total there have been 162 emails from Log On as I call him, Fretz & various others. Was told once order sent out can't get a refund. I went to my bank a week ago & they are dealing with it for me. Well surprise surprise Bubble Cleaner arrived today Sept 7th. I am trying it on a frying pan, it is a load of rubbish not doing anything. There are no instructions anywhere. All it says is New All Purpose Bubble Cleaner. Do not use this company, you can find out if these companies are genuine or not, I wasn't aware of this. I can't understand why they are allowed to carry on & why is Facebook letting them advertise on there.


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