Digital trust rating

Analysis of the website

Very bad trust score : Warning, only for experienced users!


  • Patty 04/21/2020 at 11:31 AM

    Never received merchandise ordered!

  • Marina 05/25/2020 at 02:42 AM

    Ordered item in March still waiting and can’t get any help from DLE store to help locate package. Took my money fast enough though..... no customer service or support.

  • ronbutler 05/28/2020 at 05:49 AM

    Ordered item in March still waiting and can’t get any help from DLE store to help locate package. Took my money fast enough though..... no customer service or support.

  • Ken 05/29/2020 at 01:37 AM

    I have never received what I ordered, they took my money as well, I will report this to the Att General, this is a Scam Outfit !!!

  • Shirley 06/02/2020 at 12:24 AM

    I finally received blanket after two months but came in black and gray instead of chocolate brown and gold. Customer support rerquested picture of blanket but hasd not responded to any of my emails. No phone number to be found.

  • Bessie Rideout 06/04/2020 at 07:17 PM

    I ordered a blanket from dle-store on 4/2/20 said it eas shipped on 4/14/20 still haven't received. Can not get in touch with them email keeps coming back undeliverable. Already paid for.

  • Wendee48 06/06/2020 at 08:03 PM

    Never received my merchandise and it’s been 7 weeks! No customer service or phone urrrrrrrr so mad

  • Bcarter 06/08/2020 at 09:39 PM

    I also ordered from them. Still have not recieved ANYTHING!! Tried calling this number 1-877-660-7463. Says everyone is busy an use the online method.

  • Nattym68 06/09/2020 at 12:20 AM

    I order a blanket in April said it was shipped may 5, and it’s still sitting there when I track it. This is the most horrible company I have dealt with. If your thinking of ordering with them DON’T!!! I think it’s a scam!

  • NormaJ 06/09/2020 at 01:33 AM

    I ordered on April 18. Got the email that it had shipped on April 27th, but I still have not received it. I contacted them through their website & called the number that came up on my credit card statement. The voicemail is computerized & says to contact them through their website. I contacted them a week ago & still haven’t heard from them. I’m on hold with my credit card company now.

  • Pamela 06/10/2020 at 03:21 AM

    I order a blanket March 31st I paid over 80.00.

    It was a facebook ad. With our Last name on it.

    Still haven't recieved it. Last tracking update said it was progessed through facility

    in XIAMEN EMS, China and that was April 9th.

    I have emailed the company SEVERAL times and no response. Think it all may be a scam.

  • CindyK 06/11/2020 at 09:54 PM

    I placed an order the 2nd of May. I still have not received my item. My account was immediately debited for it however. I'm searching as how to contact these people as obviously the tracking option is also not working for me.

  • Kita 06/13/2020 at 02:45 PM

    Same here order in may its june now never got my order

  • Russjr1975 06/16/2020 at 05:16 PM

    Purchased blanket on April 27th. Still nothing delivered. Can't find a way to get ahold of them.

  • Margaret 06/18/2020 at 06:17 PM

    I've sent so many emails regarding my order. tracking shows as picked up and on its way to USPS but has sat in CA since 6/1/ and still haven't received goods or return email. I think I got scammed . now need to figure out how to get my Money back. never thought to check out to see if they were creditable.

  • Kevin Lawson 06/20/2020 at 03:59 PM

    Ordered for Father's Day. Contacting Attorney General Office . Zuckerberg needs to keep crap like this off Facebook's site. I'll get my money back one way or another...always do!!

  • NormaJ 06/21/2020 at 12:08 AM

    Ordered on April 18. Finally came in today on June 20. I would not order from them again. Customer service is non existent. Tracking still shows the product in China & the only way to contact them is through their website. You get an automated response that they will get back with you & they never do.

  • Dowling 06/24/2020 at 08:32 PM

    Ordered our blanket Mar.25 supposedly shipped in April. Tracking no.has expired ????,no way to be found to get in touch with them.Took my money also.Disgraceful that these sites are allowed to go on.

  • James 07/03/2020 at 07:33 PM

    DO NOT ORDER from this company!!! Ordered in April. It's now July and have not received it yet. Company is a pure FRAUD. BBB should look into them and ban them from ever doing business on American soil again! The following block asked how I would rate this web site. Zero Stars or lower is my rating!

  • Cher Reed 07/06/2020 at 01:32 AM

    Still haven’t got my order over two months ago. ???????????? scam

  • Nikki H 07/06/2020 at 08:23 PM

    I ordered a blanket for my parents on June 6th. I have been watching the "track my order" option and unfortunately my order says that it was picked up by the shipping partner on June 12th in California. There has been absolutely no updates on this shipment. I have emailed the company SEVERAL times and have not heard anything back. This is VERY frustrating as this is a gift for my parents!!!

  • Jasmyne 07/10/2020 at 01:23 PM

    I ordered my blanket in April and still haven't received it. Tracking showing usps in California. Ive emailed company dle-store. No response. Im very disappointed.

  • Russjr1975 07/12/2020 at 10:58 PM

    Still nothing.. April 27th order was placed

  • Chrystal 07/14/2020 at 11:47 PM

    I also ordered a blanket may 31,2020. I am still waiting for it. 83.00 looklike i got scammed. Tried contacting. Just pissed off.

  • Regina 07/15/2020 at 01:53 PM

    I only received partial order, ordered 3 pair of shoes over $200 paid for them. I have tried to contact through email messenger and messaging and I have never heard anything from this company. No replies since April. UGH!

  • Moto936 07/19/2020 at 06:10 PM

    Saw a Facebook Ad with our last name on it. Ordered for a Father’s Day present on 5/5/2020 10:54:41 PM. As Father’s Day was approaching and still no package! I sent an email to DLE, NO RESPONSE. Checked my tracking number and on 7/13/2020 08:51 BLOOMINGTON, CA 92316 USPS Awaiting item. Have sent a couple emails as the blanket is already paid for and taken from my account! NOT HAPPY WITH THIS WEBSITE OR CUSTOMER SUPPORT BY NO frickin response! I’ll update if I receive anything!

  • gbailey 08/02/2020 at 02:28 AM

    ordered shoes 5-20-2020. got tracking no. Nothing received. Got to be a Scam. This was on Facebook. Not Good For Facebook.


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