Analysis of the website
"Waywoop.com"

Very bad trust score : Warning, only for experienced users!

5 Reviews


  • scot1bra 03/05/2020 at 01:59 PM

    Rating:

    From what I can tell in having recent experience ordering products off of waywoop's website, this company is suspicious. We ordered wall outlet covers that light up feeling that if for whatever reason they were not what we thought, the company offered a refund within 30 days. Well, when the items arrived they were absolutely the wrong color, a yellow instead of ivory or off white. I immediately reached out seeking the process for a return. the whole exchange with the company was odd to start with, they avoided direct discussion on a refund but offered a discount on future purchases and now the company interractions have gone silent- I feel swindled !!

    Reply
  • Spc 03/08/2020 at 06:58 PM

    Rating:

    It's been about a month since i ordered some light up outlets from this company. I recieved a shipment confirmation 11 days later. The tracking website will not load. I'm definitely starting to get suspicious.

    Reply
  • CathyP 03/11/2020 at 10:30 AM

    Rating:

    It took a long time to receive the outlet and switch covers. When I finally received them, one of the switch covers didn’t work. I contacted the company asking for a replacement. They wanted me to video the fact it didn’t work. Well since I tried both on the same lightSwitch, I felt no need to do so. They offered me 10% off my next shipment. When I requested a replacement, they offered me 20% off my next shipment. I was told it would cost too much for a return, plus I would have to pay for it. Again I contacted them and asked for them to send me a replacement. No response yet.

    Reply
  • skaung 04/06/2020 at 05:06 PM

    Rating:

    I bought 3 of wall outlet covers too, they are not working at all! they basically sent garbage to me. and take super long. this dishonest company is from China. that's why the lead time took so long BTW.
    I spent 30.3 dollars for them. and the customer service she only refund me the best is 10usd. and 20% discount to let me buy more shxt.

    see below:
    my conclusion: never buy things from them. and they seems have a lots of different website!!! if you can't leave the comment and judge them on open area. don't buy it.

    ======================================
    Dear Craig,

    Thank you for your message.

    We are so sorry to hear that you are not willing to accept this suggestion. This is the best proposal that I can provide to you, but in this case, I have checked with our manager, we would like to offer you an exceptional proposal which will be provided to you only:
    1. How about we provide a 5 USD and a 20% discount coupon [OFF20] of the second sale as compensation for this order.
    2. Otherwise, you will cost more than 20USD for shipping the product back to us, and customers need to be responsible for the returning shipping fee.

    Warm Prompt: Please do not send the item back until we authorize the return with the returning address in the email. Also, the address on the package is not our returning address, do never send the package to that address, or we will not be responsible for the loss.

    Once getting your confirmation, we will deal with it immediately.
    Looking forward to your reply.

    Best regards,... Read more

    Reply
  • Kurt 09/28/2020 at 04:36 PM

    Rating:

    i also ordered 8 outlet LED light up covers from them and one quit working a 2-3 months later and they asked for a video on showing what was not working? i replied a "Video", what will that show, just send another one?, then they said they did not know my order number,, so i sent it to them and they said they don't have it on record?...this company is a scam and would not buy from them at all.

    Reply

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